Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") explains how 65ji ("we", "us", "our", or the "Company") collects, uses, discloses, stores, and protects personal information obtained from users ("you", "your", or "User") of our online gaming platform located at https://65ji.cam, including all associated mobile applications, services, and features (collectively, the "Platform"). This Policy applies to all personal information collected through the Platform and related communications.

65ji is committed to protecting your privacy and ensuring the security of your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection regulations. By accessing or using the 65ji Platform, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Policy.

If you do not agree with the terms of this Privacy Policy, you must immediately discontinue use of the Platform and refrain from providing any personal information to 65ji. Your continued use of the Platform following any modifications to this Policy constitutes your acceptance of such changes.

1.1 Data Controller

65ji acts as the data controller for all personal information collected through the Platform. We are responsible for determining the purposes and means of processing your personal data and ensuring compliance with applicable data protection laws.

2. Information We Collect

2.1 Personal Information You Provide

When you register an account, use our services, or communicate with us, 65ji collects various types of personal information that you voluntarily provide, including but not limited to:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (for verification purposes).
• Contact Information: Residential address, email address, mobile telephone number, and other contact details.
• Account Credentials: Username, password, security questions and answers, and two-factor authentication details.
• Financial Information: Payment method details (GCash account, PayMaya account, bank account information), transaction history, deposit and withdrawal records, and payment card information (where applicable).
• Identity Verification Documents: Copies of government-issued identification cards (Philippine passport, driver's license, national ID), proof of address documents (utility bills, bank statements), and selfie photographs for identity verification.
• Communication Records: Content of messages, emails, chat transcripts, and telephone conversations with our customer support team.

2.2 Information Automatically Collected

When you access and use the 65ji Platform, we automatically collect certain technical and usage information through various technologies, including:

• Device Information: Device type, model, operating system, browser type and version, unique device identifiers, and mobile network information.
• Log Data: IP address, access times, pages viewed, time spent on pages, referring website addresses, clickstream data, and platform navigation patterns.
• Location Information: General geographic location derived from IP address and, with your consent, precise GPS location data from mobile devices.
• Gaming Activity: Games played, betting history, wagering patterns, game preferences, win/loss records, bonus utilization, and tournament participation.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixel tags, local storage, and similar tracking technologies to enhance user experience and platform functionality.

2.3 Information from Third Parties

65ji may receive information about you from third-party sources, including:

• Payment processors and financial institutions (for transaction verification and fraud prevention).
• Identity verification service providers (for KYC and AML compliance).
• Marketing partners and affiliate networks (where you accessed 65ji through their referral).
• Publicly available databases and records (for enhanced due diligence and regulatory compliance).

3. How We Use Your Information

65ji processes your personal information for various legitimate business purposes necessary to provide, maintain, and improve our services. The primary purposes for which we use your information include:

3.1 Account Management and Service Provision

• Creating and managing your user account on the 65ji Platform.
• Verifying your identity, age, and eligibility to use our gaming services.
• Processing deposits, withdrawals, and other financial transactions.
• Providing access to casino games, sports betting, live dealer services, and other gaming products.
• Maintaining account security and preventing unauthorized access.
• Communicating important account-related information, updates, and notifications.

3.2 Regulatory Compliance and Legal Obligations

• Complying with Philippine gaming regulations and licensing requirements.
• Fulfilling know-your-customer (KYC) and anti-money laundering (AML) obligations.
• Preventing fraud, money laundering, terrorist financing, and other illegal activities.
• Responding to legal processes, court orders, and requests from government authorities.
• Enforcing our Terms and Conditions and other legal agreements.
• Maintaining records required by applicable laws and regulations.

3.3 Platform Improvement and Analytics

• Analyzing user behavior and gaming patterns to improve platform functionality and user experience.
• Conducting research and statistical analysis to optimize game offerings and features.
• Testing new features, services, and technologies before general release.
• Monitoring platform performance, identifying technical issues, and maintaining system security.
• Understanding user preferences to personalize content and gaming recommendations.

3.4 Marketing and Communications

• Sending promotional offers, bonuses, tournament announcements, and marketing communications (with your consent).
• Providing customer support and responding to inquiries, complaints, and feedback.
• Conducting customer satisfaction surveys and gathering user feedback.
• Informing you about changes to our services, policies, or terms.
• Managing loyalty programs, VIP benefits, and reward schemes.

3.5 Security and Fraud Prevention

• Detecting and preventing fraudulent activities, bonus abuse, and terms violations.
• Monitoring for suspicious betting patterns, collusion, and unfair gaming practices.
• Protecting against cybersecurity threats, unauthorized access, and data breaches.
• Verifying the legitimacy of transactions and payment methods.
• Investigating reported incidents and resolving disputes.

4. Legal Basis for Processing

65ji processes your personal information based on one or more of the following legal grounds:

• Consent: You have provided explicit consent for specific processing activities, such as receiving marketing communications or precise location tracking.
• Contractual Necessity: Processing is necessary to fulfill our contractual obligations under the Terms and Conditions, including providing gaming services and processing transactions.
• Legal Obligation: Processing is required to comply with applicable laws, regulations, court orders, or requests from government authorities.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, service improvement, and direct marketing, provided such interests do not override your fundamental rights and freedoms.

5. Information Sharing and Disclosure

5.1 Service Providers and Business Partners

65ji may share your personal information with trusted third-party service providers who assist us in operating the Platform and delivering our services, including:

• Payment Processors: GCash, PayMaya, banks, and other financial institutions that process deposits and withdrawals.
• Identity Verification Services: Third-party providers that perform KYC checks and identity authentication.
• Gaming Platform Providers: Software suppliers and game developers who provide casino games and sports betting platforms.
• Customer Support Services: Service providers that assist with customer service operations and communication management.
• Cloud Storage and Hosting Providers: Technology companies that host our platform infrastructure and store data securely.
• Analytics and Marketing Services: Providers that help us analyze user behavior and deliver targeted marketing communications.

All third-party service providers are contractually bound to protect your information and use it only for the specific purposes authorized by 65ji, in compliance with applicable data protection laws.

5.2 Legal and Regulatory Authorities

We may disclose your personal information to government agencies, regulatory bodies, law enforcement authorities, and courts when:

• Required by law, regulation, legal process, or governmental request.
• Necessary to comply with gaming licensing requirements and regulatory obligations.
• Responding to valid court orders, subpoenas, or legal proceedings.
• Cooperating with law enforcement investigations into suspected illegal activities.
• Protecting the rights, property, or safety of 65ji, our users, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy involving 65ji, your personal information may be transferred to the successor entity as part of the transaction, subject to continued protection under this Privacy Policy or an equivalent policy.

5.4 Aggregated and Anonymized Data

65ji may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other business purposes without restriction.

6. Data Security and Protection

65ji implements comprehensive technical, physical, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption: All data transmissions between your device and our servers use 256-bit SSL/TLS encryption, the same security standard employed by major Philippine banks.
• Access Controls: Strict access restrictions ensure only authorized personnel can access personal information on a need-to-know basis.
• Secure Storage: Personal data is stored on secure servers with firewalls, intrusion detection systems, and regular security monitoring.
• Regular Security Audits: Independent security assessments and penetration testing to identify and address vulnerabilities.
• Employee Training: Regular training programs ensure all staff understand data protection obligations and security best practices.
• Incident Response: Established procedures for detecting, responding to, and mitigating data security incidents.

While 65ji employs industry-standard security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information but commit to notifying you and relevant authorities promptly in the event of a data breach affecting your personal information, as required by law.

7. Data Retention

65ji retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements:

• Account Information: Retained for the duration of your active account and for a reasonable period thereafter to comply with regulatory requirements.
• Transaction Records: Maintained for at least five (5) years as required by Philippine anti-money laundering regulations.
• Identity Verification Documents: Retained in accordance with KYC and AML compliance obligations, typically five (5) years after account closure.
• Gaming Activity Records: Maintained for periods specified by gaming regulations, generally five (5) years.
• Communication Records: Retained for as long as necessary to provide customer support and resolve disputes.

Following the applicable retention period, personal information is securely deleted or anonymized in accordance with our data disposal procedures.

8. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012 and other applicable laws, you have the following rights regarding your personal information:

• Right to Access: Request confirmation of whether we process your personal information and obtain a copy of such information.
• Right to Rectification: Request correction of inaccurate or incomplete personal information.
• Right to Erasure: Request deletion of your personal information, subject to legal and regulatory retention requirements.
• Right to Object: Object to processing of your personal information for direct marketing or other purposes based on legitimate interests.
• Right to Data Portability: Request transfer of your personal information to another service provider in a structured, commonly used format.
• Right to Withdraw Consent: Withdraw previously given consent for processing activities, without affecting the lawfulness of processing based on consent before withdrawal.
• Right to Lodge a Complaint: File a complaint with the National Privacy Commission of the Philippines if you believe your privacy rights have been violated.

To exercise any of these rights, please contact 65ji customer support. We will respond to your request within the timeframe required by applicable law, typically within thirty (30) days. Note that certain rights may be subject to limitations based on legal obligations or legitimate business interests.

9. Cookies and Tracking Technologies

65ji uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance user experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you during subsequent visits. We use the following types of cookies:

• Essential Cookies: Necessary for platform functionality, security, and service delivery. These cannot be disabled without affecting platform operation.
• Performance Cookies: Collect anonymous information about platform usage to help us improve performance and user experience.
• Functionality Cookies: Remember your preferences and settings to provide enhanced, personalized features.
• Marketing Cookies: Track your activity across websites to deliver relevant advertising and measure campaign effectiveness.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit platform functionality and affect your user experience.

10. Children's Privacy

The 65ji Platform is intended exclusively for individuals twenty-one (21) years of age or older. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from an individual under the legal gambling age, we will immediately delete such information and terminate the associated account. Parents or guardians who believe their child has provided personal information to 65ji should contact us immediately.

11. International Data Transfers

Your personal information may be transferred to and processed in countries outside the Philippines where 65ji or our service providers maintain facilities. When transferring data internationally, we ensure adequate protection through appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms. By using the Platform, you consent to such international transfers of your personal information.

12. Changes to This Privacy Policy

65ji reserves the right to modify, update, or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated through prominent notices on the Platform or via email to your registered address. The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Your continued use of the Platform following any modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data protection practices, or to exercise your privacy rights, please contact 65ji customer support through the channels available on our Platform.